area manager.
Bring out the best in our amazing team.
We are looking for a talented Area Manager to bring out the very best in our amazing
resort teams.
Ski Beat is a successful, family friendly, catered chalet company with over 30 years’ experience. Our reputation for providing excellent customer service is first class, and our warm, home-from-home welcome is unrivalled.
As an Area Manager, you will work closely with our Operations Director to ensure our resort teams reach their full potential in their delivery of Ski Beat’s renowned service.
This is a senior management role and, for the right candidate, it could be the start of a long and fruitful career with Ski Beat, as many of our seasonal staff have gone on to permanent, year-round positions in the company.
To apply, please submit your CV and a cover letter to jobs@skibeat.co.uk.
This position runs from October to May
the role.
Reporting directly to our Operations Director, you will have overall responsibility for resort operations in your allocated area and will ensure Ski Beat standards are maintained including:
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Directly managing and developing Resort Teams, providing ongoing support, training and performance feedback.
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Oversee staff scheduling to ensure appropriate coverage across all chalets, taking into account guest occupancy and service requirements
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Visiting resorts weekly to work directly with your teams and provide leadership.
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Ensure all procedures and standards are met, including Health & Safety, Hygiene standards and all local regulations.
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Maintaining high service levels, consistent product delivery.
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Monitoring guest feedback and implementing improvements ensuring any guest issues are resolved effectively and will not reoccur.
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Actively working on improving the processes directly relating to your role and contributing to company-wide improvement projects.
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Monitoring performance and implementing strategies to achieve budgetary targets and contribute to the company's overall success.
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Supporting and liaising with the Operations Director and operations team.
Please note that this overview is purely intended to give you an idea of what your work involves and is not intended to be a precise breakdown of your duties
about you.
We are looking for enthusiastic individuals with the following skills:
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A proven track record of leading high-performing teams in delivering exceptional customer service.
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Experience working winter seasons, preferably with chalets.
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Strong attention to detail and the ability to pick up new skills quickly.
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Fluent English
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A good level of spoken French (desirable, but not essential).
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Excellent time management, communication, and problem-solving skills.
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An EU passport or established residency in France (Titre de Sejour).
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Over 23 years old and clean driver’s licence (for car insurance purposes).
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Good numeracy skills and proficiency with G Suite.
what we offer.
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Competitive salary ranging from €35,000 to €40,000 per annum, depending on experience.
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CDD Winter season, 39-hour French contract.
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Season lift pass
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Laptop, mobile phone and work vehicle.
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Discounted ski holidays for your family and friends.
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Mutuelle health insurance cover.
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Direct support of our Operations Director and her team.
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Management training including Lean Six Sigma. Level 3 Supervising Food Safety in Catering training and qualification.
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The freedom to apply your skills and experience with a high level of autonomy.
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Opportunity to grow your career within Ski Beat and the Topflight Travel Group in France, UK, Italy and Ireland.